Already have an account? Login Here
Accessing your health record and connecting with your health care provider has never been easier with the LBUCC Patient Portal. The Patient Portal is available to patients and their dependents via a convenient and secure web portal.
Some of the many benefits to the Patient Portal are:
- Send and receive private and secure message with the medical clinic.
- Request medication refills.
- View test results, allergies, immunizations, family and social history, and much more.
- View extensive health related education materials.
- Enroll individually or enroll the entire family/dependents.
Patient Portal FAQ’s
Who can sign up?
Established patients can sign-up for the Patient Portal.
What is needed to sign up?
New enrollees will need a Token ID. This unique and one-time use number will be provided by the clinic. A current valid email address on file with the clinic is not required; however, if you do not have a personal email account you can obtain a free one from Google/Gmail or Yahoo!.
Can I send a message about my child, spouse, parent, etc., through the Patient Portal?
Yes, but this is only possible when the “Care Manager/Dependent” functionality is enabled. A parent, spouse, or guardian can become a “Care Manager” for a “Dependent.” Care Managers can send messages and request information on behalf of a Dependent through their Patient Portal account.
Can I use the same email address for all of my family members?
Yes, the same e-mail address can be used for all family members.
Can I use the same username for all of my family members on the Patient Portal?
All Portal usernames must be unique. That means a family of five can use the same email address to sign up, but each family member will have a unique login and the signup process would need to be completed five times, once for each family member. The Care Managers will be able to view their Dependent’s portal information without having to log in as the Dependent.
How quickly can I expect a response to messages sent through the Portal?
Patients should allow one to two business days to receive a response. However, our physicians and staff may respond more promptly. The Patient Portal should not be used for emergency cases.
My username, password, or security question is not working. What do I do?
If you cannot login, go to www.nextmd.com and click the “Need help with your user name and password?” link. The page will guide you on how to retrieve or reset your account. If you still cannot retrieve your login you will need to contact the clinic to have your Token reset.
Why do I not see all of my lab results?
Our providers may require an office visit to discuss the results of lab tests prior to “signing off” on them. Labs that have not been signed off will not appear in your Patient Portal.